Gas Fireplace Repair
Fast, professional diagnosis and repair for all makes of gas fireplaces across Toronto and the GTA.
Gas fireplace not working? We can fix it.
If your gas fireplace will not light, keeps shutting off, or just does not burn the way it used to, our repair team can help. Toronto Comfort Zone services all major gas fireplace brands across Toronto and the GTA, including fireplaces we did not sell.
Common problems we repair
The calls we get most often involve pilot lights that will not stay lit, ignition and switch failures, soot building up on the glass and logs, weak or lazy flames, unusual odours, and remotes or thermostats that stop responding. Most of these problems have well-known causes, and an experienced technician can usually diagnose them in a single visit.
How a repair visit works
You describe the symptoms when you book, so our technician arrives prepared for your model wherever possible. We diagnose the problem, explain what we found in plain language, and give you a clear written quote before any work begins. Many common repairs are completed on the spot.
Repair or replace?
Sometimes an older fireplace is not worth fixing, and we will tell you honestly when that is the case. Because we are also a full showroom, we can walk you through modern replacement options that are safer and far more efficient, and help you weigh a repair against an upgrade.
Book a repair
Describe the problem in the form below and we will get back to you quickly. You can also call (416) 482-8585 or visit our showroom at 18 Lola Rd, Toronto, ON M5P 1E4.
Frequently asked questions
The most common causes are a worn thermocouple or thermopile, drafts around the pilot assembly, or an issue with the gas supply. All of them are routine repairs, and a technician can usually confirm the cause in one visit.
Yes. We service all major brands, including Napoleon, Marquis, Kingsman and Regency, whether or not the fireplace was purchased from us.
We book repair visits as quickly as our schedule allows. Demand rises sharply once the weather turns cold, so the earlier you call in the season, the faster we can get to you.
Soot is a sign of incomplete combustion, and it is worth taking seriously. It often points to a burner or venting issue, so we recommend having the fireplace inspected before continuing to use it heavily.
It depends on the fault and the parts your fireplace needs. You always receive a written quote after diagnosis and before any repair work begins, so there are no surprises.